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Mar
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Telephony-IVR

Reliable Time Tracking for Remote Employees

NETtime Solution’s Interactive Voice Response (IVR) telephony system makes it easy for any business that has employees who travel or work off-premise to track time and attendance data. Developed to be used in conjunction with NETtime Solution’s NETtime® application, the IVR system provides a seamless integration between telephony and labor management and provides the fastest response time, greatest flexibility and the most reliable employee information.


NetTime Solutions • Reliable Data
• Flexible Options
• Real-time Access Anywhere
• Text to Speech Capability
• Caller ID Restriction
• Fast deployment time
• Low cost of ownership





Using a land line or cellular telephone, employees who work in the field or in a remote office can clock in and out, transfer labor hours, submit time sheets, check benefit accruals and review hours worked. Labor data is immediately saved in the time and attendance database where it is available to managers, providing business access to real-time workforce data.

The IVR system delivers features that enable businesses to customize the system to best meet their needs. The system’s text to speech capability uses a voice synthesizer that recognizes typed text and converts it to speech - providing complete customization of voice prompts. Additionally the system comes standard with Caller ID Restriction, allowing companies to define which phone numbers their employees are allowed to call from.

 
 
Easy to Use, Easy to Maintain

Using a land line or cellular telephone, employees who work in the field or in a remote office can clock in and out, transfer labor hours, submit time sheets, check benefit accruals and review hours worked. Labor data is immediately saved in the time and attendance database where it is available to managers, providing business access to real-time workforce data.

The IVR system delivers features that enable businesses to customize the system to best meet their needs. The system’s text to speech capability uses a voice synthesizer that recognizes typed text and converts it to speech - providing complete customization of voice prompts. Additionally the system comes standard with Caller ID Restriction, allowing companies to define which phone numbers their employees are allowed to call from.

 
 
Your Choice Purchase Options

NETtime Solution’s IVR solution delivers a fast deployment time and low cost of ownership. It is offered in two models – hosted or licensed - giving customers the flexibility and control they demand. The hosted version is housed in NETtime Solution’s data center, requires no additional hardware or software to install and utilizes a convenient charge-per-minute cost model. The licensed version is delivered as a complete pre-configured system ready to plug into your standard phone line(s). It includes a telephony server and software, PC monitor and keyboard and telephony system phone line cards and uses a single server installation, eliminating the need for multiple client installations. Maintaining and upgrading the telephony IVR system is fast and easy – everything is done on the server, making upgrades instantly available to employees.

 
 
Up and Running in No Time

Whether hosted or licensed all maintenance and upgrades are performed on the server, making upgrades instantly available to employees. And because employees use a standard touch-tone telephone to access the system, no training is necessary. As a result, the time it takes to get up and running is minimized - saving time and money. No other hosted IVR telephony system offers the same level of customization that businesses require to make faster, better informed decisions about their labor management processes. Put the power of IVR to use in your business!

 
QUICK LOOK

What are NETtime's system requirements?
Access the service from any machine running any operating system with a web browser and an internet connection. And, since NETtime™ is a 100% SaaS solution, you can use the service with any modern browser: Internet Explorer, Netscape, Safari, Firefox, Opera, Chrome, or even Konqueror.

How are users billed for the service?
Users are billed on a per-employee-per-month basis. You are only charged for active employees and there is never an additional charge for supervisory or managerial access.

Can I Schedule A Report To Generate Automatically?
Absolutely. NETtime provides users the ability to schedule a one-time report, or a recurring report that is generated as often as you need (daily, weekly, monthly). You can also have reports automatically emailed to you or to others. 

 

News

02/23/2010

NETtime Solutions Records Profitable 2009 Fiscal Year on 43% Increase in Revenues

09/14/2009

After the release last week of a 72-page report documenting what the National Law Journal sums up as alleged "rampant" violations of wage-and-hour laws by employers, the U.S. Department of Labor is already gearing up for more stringent enforcement.

11/03/2008

Industry leaders discuss the potential and practicalities of software-as-a-service (SaaS) and on-demand models. In this section: "10 Questions You Should Ask A Potential SaaS Vendor."