Study Reveals Positive Employee Experiences Matter

According to the latest survey we conducted here at nettime solutions, 76.5% of respondents reported that their employers are actively working to create a positive employee experience. This is outstanding news. The fact that not only are employers trying to create great employee experiences, but that employees themselves are recognizing this activity should be celebrated.

76.5% of employers work to create a positive employee experience

The employers who are actively working to create positive employee experiences already know that the more motivated and engaged the individuals are in their company, the greater the success of those employees’ careers and personal well-being, and the greater the success of the business.

Of course, there is always room for improvement. Many organizations focus on perks such as extra paid time off, company outings, and free food, but two of the top concerns among employees were better technology & simpler HR processes.

Improve employee experience with better technology and simpler HR processes

Better technology doesn’t always mean having the fanciest hardware on the market. Often, it has to do with easy access to the latest software updates, and sometimes reliability and support can also be a big factor. Meanwhile, great technology can actually make even the most complicated HR processes seem simple to an end user by removing as much manual input as possible and allowing the technology to support the process (and not the other way around).

Our study showed that while 91.3% of employees felt that their organizations’ sick day policy was “fair,” almost 15% of those respondents shared that it was difficult for them to access those sick hours.

14.5% of employees find it difficult to access sick time

Meanwhile, despite an overwhelming 92.2% of employees who feel that their organizations’ PTO policy is “fair,” over 10% of respondents reported that it was difficult for them to access their PTO or vacation time banks.

10.8% of employees find it difficult to access PTO

This is where we know a cloud-based time and attendance software solution can help. In both instances, whether employees wish to access sick hours, vacation days, or any other accrued time benefit they are offered, cloud-based technology with real-time data makes it easier for employees to take advantage of these benefits.

Access to real-time data is key here. Perhaps you have a simple way of requesting the time off, but as an employee you don’t have access to your most up-to-date balances. 11% of our respondents felt that an increased awareness of a PTO bank would improve their ability to use their accrued PTO.

11% of employees feel an increased awareness of PTO banks would improve their ability to use accrued PTO.

You provide your employees with PTO for a reason, and it’s critical that they are able to use it. The lack of a break from work can cause stress, a decrease in productivity, a poor attitude, and diminish creativity and innovation.

It’s no surprise that technology and HR processes go hand-in-hand when it comes to managing a remote workforce. If you’ve ever worked from home or travel frequently on business, you know how essential technology is to ensuring your success as a remote worker. The same is true for the managers of those workers.

29.1% of employers manage remote employees


Of the individuals who participated in our survey, nearly 30% are currently managing remote employees. And, according to trends from Global Workplace Analytics, the number of telecommuting employees has jumped nearly 80% over the last 10 years.

Besides essential business technology tools such as VPN and video chat, time and attendance software can play a positive role in the experience a manager has with his or her remote employees. Our study found that the two biggest challenges remote managers faced both involved the concept of time:

  • What time is my employee arriving and departing (starting/stopping work)?
  • Is my employee managing his or her time well? How much time is spent on individual tasks, jobs, clients, etc?

It’s clear that technology and HR processes play a key role in the overall employee experience. Whether an employee is requesting paid time off or is checking sick leave balances, or a manager wants to evaluate workloads for teams in different parts of the country, these everyday HR and management activities need to be accessible and intuitive.

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